The future of travel may look different but a safe, secure stay is fundamental to deliver True Hospitality, and that will never change. As the world adjusts to new travel norms and expectations, we’re enhancing cleanliness and supporting your personal wellbeing throughout your stay.
Getting our teams back
We are working closely with our teams on returning to work and keeping you – our guests – safe in this new environment, which include:
- Updated colleague training and certification
- Staff temperature check at the start of shift
- Social distancing operating procedures and signage
- Guidance on the use of protective equipment as necessary
- Hand sanitiser and disinfecting wipes available in guest rooms and at high-touch points throughout hotels
Our commitment to cleanliness and wellbeing
We have a long-standing commitment to rigorous cleaning procedures which is now being expanded with COVID-19 protocols - many of which are already in place, and reflect the advice of the HSE and local public health authorities. You can expect to see updated procedures in every area of the hotel, which include:
Reduced contact at check-in, touchless transactions, front desk screens, sanitiser stations, sanitised key-cards, paperless check-out.
Visible verification of sanitised items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, use of electrostatic technology
Public Spaces & Facilities
Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centres and lounges
Our swimming pool will be open for hotels guest from July 20th in line with strict guidelines.
Food & Beverage
New standards and service approach to buffets, banquets, room-service and catering
The Connacht Hotel Clean Promise
We hope this gives you reassurance as you look ahead to future travel plans – because when you’re ready to travel again, we’ll be ready to welcome you.
On behalf of everyone at The Connacht Hospitality Group, thank you for your continued loyalty, trust and support.