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Hi, thanks for your great hospitality, made very welcome at reception, great bar facilities for watching the final day of the Masters at Augusta. Food was excellent as was the breakfast next morning. Room very clean and bed very comfortable. Will be booking again for Tuesday 1st May, another presentation to give for the chefs at GMIT.
Dear Hal, Thank so you for responding to our feedback request. It was lovely to read that you enjoyed your stay. We look forward to welcoming you back to us. Kindest regards, Louise Pettit Guest Relations Manager
Friendly staff. Nice pool and hot tub area. I rarely have a breakfast in any hotel( being a vegetarian) but I went this time,and was pleasantly surprised that they had oat portidge and Marmite.
Dear Frank, So glad that you enjoyed your stay and thank you for sharing your feedback. I am happy that you enjoyed your porridge with the Marmite surprise. Thank you for staying and we hope you will come back and visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager
We had a lovely stay here. The staff were all very friendly, The children loved the kids club and made lots of friends and memories,the food was delicious and the swimming pool was warm and good fun. A great all round family hotel that we would be happy to stay again. Highly recommend.
Dear Dolores, Thank you for your lovely feedback. I am delighted that you and your family enjoyed your stay with us. Thank you for staying with us and I hope that you will all visit us again in the near future. Kindest regards, Louise Pettit Guest Relations Manager
Is's a lovely environment only issue the radiator makes noise when coming on in the morning which woke me up around 630 to 0700hrs. if this could be checked
Dear Pat, Thank you for your lovely review, we appreciate that you took the time to share it with us. I am very happy that you enjoyed your stay and I am sorry that noise from the radiator in your room woke you so early. I will ensure that our maintenance team address and rectify this matter. Thank you for staying with us and we look forward to welcoming you back to us in the near future. Kindest regards, Louise Pettit Guest Relations Manager
This was a quick booking as we had a funeral to attend. We had a pleasant stay, staff were very nice, food was lovely and it was warm and quiet. Great Value!
Dear Imelda, Thank you for responding to our request for feedback following your recent stay with us. Great the read that you were so happy with your stay. We hope that you will return to visit us in the near future. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
Fabulous clean rooms. Stayed in a suite with all facilities. Bathroom a tad small for the size of the room but in perfect condition and working order. Will definitely be back
Dear Nicola, Thank you for your feedback. Great to read such positive comments following your stay with us. We hope that you will return to us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
We had a lovely stay, great room and nice staff. Very good value for money too.
Dear Marie Thank you for your feedback. Great to read such positive comments following your stay with us. We hope that you will return to us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
I had a very pleasant stay in The Connacht on Saturday. The room was very comfortable, clean and warm. The bathroom was large. And the shower was powerful. Excellent.
Dear Judith, Thank you for your feedback. Great to read such positive comments following your stay with us. We hope that you will return to us in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
We booked a last minute stay and were pleasantly surprised at the fantastic deal we received. We are both from Galway so had previously known of the excellent reputation The Connacht has, however our expectations were exceeded! We had a superior double room on ground level, it was superb! Faccilities in the hotel are second to none, food and drink are fantastic and service overall is unbeatable.
Dear Jessica, Thank you for your 5 out of 5 rating. It was great to read that you enjoyed so many aspects of your stay with us. We look forward to welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
I had booked a room as a birthday gift to my partner. We would arrive early and were nicely reassured that we could leave our luggage if they didn't have an available room for early check-in. However, when we arrived the room was ready and we were even upgraded to a suite, which was an amazing surprise. The room, facilities and breakfast were so great. The pool and sauna were also so well maintained and clean. We are looking forward to stay with you again in our next trip to Galway! Keep your great work!
Dear Aitaterini, Lovely to read that you both enjoyed your stay with us. We were delighted to be able to upgrade you for your special occasion. We look forward to welcoming you back to us and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
Absolutly loved staying here, we got upgraded to an apartment . It was just perfect for my daugther. Food and service was fabulous. We will defiantly be returning. I also loved how kids friendly the hotel was.
Dear Ms. Sheehan, Thank you for your lovely feedback. I am delighted we were able to upgrade you and your family. Great to read that you enjoyed your visit to us. We look forward to looking after you and your family on your next visit to us. Kind regards, Louise Pettit Guest Relations Manager
Friendly Hotel.
Dear Mr. Curtin, Thank you for your 5 out of 5 rating. I am delighted that you enjoyed your visit to us. We hope that you will return to visit us on your next trip to Galway. Kind regards, Louise Pettit Guest Relations Manager
The staff, service and overall experience in this hotel were amazing. Incredibly impressed and satisfied with my stay. Will definitely be back
Dear Ms. Baylis, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay and that you will definitely return to visit us based on your experience. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
Honestly could not recommend The Connacht enough. Such a lovely hotel. From the staff to the food to the rooms. After staying here I wouldn’t stay anywhere else in Galway.
Dear Abbie, Thank you for responding to our feedback request. It was our pleasure to look after you and we are so happy that you both enjoyed your visit to us. Looking forward to seeing you both again very soon. Regards, Louise Pettit Guest Relations Manager
this was my second time to stay at the connacht and was even more enjoyable the staff were helpful and nothing was a problem to them we will return and i have recommended it to friends
Dear Maria, Thank you so much for your lovely comments following your recent stay with us. It was great to read the you enjoyed your return visit to us. We look forward to welcoming you back to us in the near future and thank you for recommending us to your friends. Kindest regards, Louise Pettit Guest Relations Manager
Good welcome and efficient reception. Clean and spacious bedrooms. Overall great value for money and pleasant stay,(albeit short)
Dear Michael, It was wonderful to read your lovely comments following your stay with us. I am so happy that you enjoyed your stay. Perhaps on your next trip to Galway, you will have the opportunity to stay which us again for a longer visit. Kindest regards, Louise Pettit Guest Relations Manager
Would highly recommend this hotel and especially dining in every night the food was top class. Lots of variety each night on menu, close proximity to town and leisure centre was very good.
Dear Ms. McGovern, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay. Thank you for choosing to stay with us and also for highly recommending our Hotel. Kindest regards, Louise Pettit Guest Relations Manager
Enjoyed our stay. Staff very friendly & efficient. Location easy to get to by bus. Pool, sauna & steam room a wonderful bonus when staying there. Discount offered at check in for full breakfast well worth it. Recommend booking online for best rates (even the hotel’s own website).
Dear Ms. Jackson, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay. Thank you for choosing to stay with us, we look forward to looking after you again in the near future. Kindest regards, Louise Pettit Guest Relations Manager
Busy Saturday, relaxing Sunday & Monday -- great way to enjoy a R & R. Staff were always ready to assist, staffing levels when busy were high in numbers. Really enjoyable stay
Dear Mr. McDermott, Thank you for your comments, we are always delighted to hear from our Guest. I am very happy to read that you enjoyed your experience and I hope that we will have the opportunity to welcome you back to us on your next trip to Galway. Kindest regards. Louise Pettit Guest Relations Manager
Overall very positive. A couple of small issues. Staff @ kids club were great and v friendly.
Dear Ms. Tyagi, Thank you for your comments, and I am very happy to hear that your overall experience was very positive. Yes our Friendly Fellows Kids Club is always a very popular destination for our younger Guests. I am sorry to hear that you had a couple of small issues during your stay, which I hope were resolved for you to your satisfaction prior to your departure. We are always delighted to hear from our Guests and if you wish to contact me directly regarding any of the issues you had I would be very happy to assist you. My e-mail address is lpettit@theconnacht.ie. I hope that we will have the opportunity to welcome you and your family back to us on your next visit to Galway. Kindest regards. Louise Pettit Guest Relations Manager
Breakfast should have 2 lines for hot food. Extremely long wait to be seated and to get food.
Dear Mr. Antoniotti, Thank you so much for responding to our request for feedback. I am sorry that there were queues for breakfast during your stay. As our breakfast buffet is very popular, unfortunately there are certain times in the morning that are busier that others. We make every effort to greet and seat our Guests as quickly as possible. We appreciate your very honest and constructive comments and we hope that you will consider returning to us on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager
Lynda Connolly
Dear Ms. Connolly, Thank you for responding to our request for feedback and for scoring your experience with us as 5 out of 5. We are always delighted to hear from our Guests. I hope that we will have the pleasure of welcoming you back to us on your next trip to Galway. Kindest regards. Louise Pettit Guest Relations Manager
Room very clean and spacious and staff were efficient.
Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
Excellent as always
Dear Krystian, Thank you so much for your very positive feedback. Delighted to read that you continue to enjoy your visits to us and we hope to have the pleasure of looking after you again in the very near future. Kindest regards, Louise Pettit Guest Relations Manager
We stayed in A wing in a 2 bed suite. Was just perfect for the 5 of us. Was great having the extra space of the living/dining area. We were staying in Galway for the half marathon. Was an added bonus to have a swim, jacuzzi and sauna after the run. The breakfast was also superb. Well worth €8! I can’t think of one breakfast choice that was not available.
Dear Ms. O'Hara Thank you for responding to our request for feedback and for scoring your stay 5 out of 5. Great to read that your accommodation suited your needs so well and that you enjoyed our Buffet Breakfast which is very popular with our Guests and our special offer upgrade to breakfast price is good value at €8. Thank you for choosing to stay with us and we hope we will have the pleasure of welcoming you back to us again on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager
Great size rooms. Very clean. Ideal for families. Quality of breakfast was excellent.
Dear Mrs. Nash, Thank you for completing our review and scoring us 5 out of 5. We appreciate your comments and are glad to her that you and your family enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
Perfect location for attending events on the outskirts of Galway. Easy to get into Galway city centre by short taxi ride. Food (breakfast) was good and plentiful. Room was very clean and comfortable. Happy to go back!
Dear Mr. Duffy, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and it is great to read that you will be "happy to come back to us" we look forward to welcoming you back to us. Kindest regards, Louise Pettit Guest Relations Manager
Great room and excellent breakfast. The staff were very friendly. Great location, within walking distance to everything.
Dear Fran, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
We were very pleased with our stay and the chef cooking a gluten free breakfast for my wife was very pleasing and seldom done in other hotels.Thank you.
Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. We make every effort to provide choice for your guests with special dietary requirement, so it was our pleasure to ensure Mrs. Reed enjoyed her breakfast. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
Everything about my stay at The Connacht Hotel was exactly as I would have wanted. As well as visiting reception, the Restaurant and the Solo bar I also used the Leisure Centre . All facilities were excellent and, most importantly, without exception, the hotel employees I met were so friendly and helpful . Thankyou
Dear Mr. Livingston, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
Our expectations were not wrong everything was perfect we would highly recommend the apartments and hotel
Dear Mrs. Archer, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager
excellent STAFF& Facilities
Dear Mr. Carlin, We appreciate your very positive review and comments. Thank you for staying with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager
As always an enjoyable stay
Dear Mr. Flaherty, We appreciate your very positive review and comments. Delighted that you enjoyed another visit to us. Thank you for continuing to choose to stay with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager
Staff very friendly & helpful. Facilities excellent. Great hotel overall
Dear Mr. Farrell, We appreciate your very positive feedback and it was great to read that you found the staff so helpful and friendly. Thank you for staying with us and we hope to have the pleasure of welcoming you again, on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager
A small but very irritating point. Staff do not appear to read the tubes they put in bathrooms. We were given only one tube of body wash over the four nights, but enough shampoo to last a few weeks. On one day the coffee sachets were not replaced
Dear Mr. Julian, Thank you so much for your very honest and constructive comments. I am very sorry that this error was made in presenting your room and we would have very happily offered you additional supplies if you had let us know. I have addressed this error with the Accommodation Management Team so this problem will be rectified. I hope you will consider returning to us should you visit Galway again. Kindest regards, Louise Pettit Guest Relations Manager
Out stay at The Connacht Hotel was more by accident than design, but, as it turned out, a very good accident! We really enjoyed our time there - lovely accommodation - great food - helpful and friendly staff - good location for touring (the scenery from Ma'am Cross to Kylemore Abbey is absolutely stunning). It's a relaxing place to stay - the longer times for breakfast and not having to book for dinner is definitely a plus. Our fellow guests also gave the impression they were enjoying themselves. Hope we'll be back sometime soon! Ron & Evelyn Taylor
Dear Mr. & Mrs. Taylor, Well they say everything happens for a reason, so it was great to read that your chance visit proved to be a very positive experience for you. Wonderful to read your positive comments. We look forward to having the pleasure of looking after you both again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager
staff were friendly and most helpful. i requested a heater as i was cold and there was no problem
Dear Ms. Eagleson, We appreciate your very positive review and comments. I am so sorry you were cold, but it was great to read that a portable heater was brought to your room and that you were happy with that service. Thank you for staying with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager
Wonderful stay at The Connacht Hotel, with my husband and two children. Superb hotel and wonderful staff. Could not complain about anything with this hotel, the food was exceptional, relaxing environment and kids had a great time using the pool - twice most days! Close to the city also.
Dear Mrs. O'Neill, Thank you for your comments, we are always delighted to hear from our Guests. I am very happy to read that you and your family enjoyed your experience. In particular it was great the read that you found the Team here "wonderful". I hope that we will have the opportunity to welcome you and your family back to us on your next trip to Galway. Kindest regards. Louise Pettit Guest Relations Manager
Enjoyed my stay there. I was at the Connaught in 2011 and so when I was headed back with friends and planning to spend the first night in Galway, we went there. The staff is wonderful, the rooms were pleasant and clean, the restaurant and bar were convenient and fun. The breakfasts were awesome with food choices for each of us. Thank you for your hospitality. I will surely recommend the Connaught to anyone going to Galway area.
Very convenient location, lovely hotel, friendly staff, great facilities and excellent service.
We stayed and had kids with us. They staff was very friendly and helpful and the facilities were fantastic. The hotel is so spacious it is perfect for kids.
Stayed for 3 nights, we had a two bed suite. Also had a balcony, and as sun was shining we enjoyed an afternoon sitting on the balcony. We were pleased with our stay. Staff attentive. Bar food good. Cora
Dear Ms. Marshall, We appreciate you responding to our request for feedback following your recent visit . We appreciate that you took the time to give us your feedback. It was wonderful to read that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back in the future. Kindest regards, Thomas Greene Assistant Manager
Great hotel, would have preferred slightly more attentive service in the bar/restaurant
Dear Ms. Blunden, Thank you for responding to our feedback request. We appreciate that you took the time to give us your feedback. It was great to hear that you enjoyed many aspects of your stay, however, I am sorry that you did not receive the usual high level of service provided by our Food and Beverage Team. I have highlighted your feedback with the Food and Beverage Manager. Thank you for staying with us and we hope that you will consider returning to us, so that we have the opportunity to demonstrate the high standard of service usually experienced by Guests. Kindest regards, Louise Pettit Guest Relations Manager
We were delighted with our stay. Staff were extremely courteous and tended to our every need. We drew attention to the fact our bathroom door was Grammy and it was sorted immediately with no fuss. They even gave us a little box of chocolates each for our troubles. We would definitely return. Breakfast was really good too.
Dear Ms. McAteer, We appreciate you responding to our request for feedback following your recent visit . We appreciate that you took the time to give us your feedback. It was wonderful to read that you enjoyed every aspect of your stay. Delighted the issue with your bathroom door was resolved so promptly. Thank you for staying with us and we look forward to welcoming you back in the near future. Kindest regards, Louise Pettit Guest Relations Manager
Clean, nice food,
Dear Mr. O'Leary, Thank you for giving us your feedback. I was delighted that you were happy with your dining experience and the cleanliness of the Hotel. If you have any suggestions how we could improve your experience from your rating of 3/5 to 5/5, I would be delighted to hear from you directly on my email, lpettit@theconnacht.ie. Thank you for staying with us and we hope that you will consider returning to us in the future. Kindest regards, Louise Pettit Guest Relations Manager
Excellent self catering apartment within hotel. Great for couples with children. Great facilities in hotel and staff very helpful.
Dear Ms. Sweeney, I am so happy to read that you and your family enjoyed your stay with us. Thank you for your very positive comments regarding our self catering apartments. It was also great to read that you found the staff so helpful and that facilities of the Hotel catered so well for your family's needs. Thank you for staying. We hope that we can look forward to looking after you and your family again in the near future. Kindest regards, Louise Pettit Guest Relations Manager
The apartment is very nice and we had a great stay, but there are a few things that we would like to mention. First of all, this apartment is for 5 people, however there were only plates etc for max 4 people and not even enough for every meal. The kitchen should have more plates, pans, cutlery etc. The staff at the reception was friendly, but not the staff in the leisure center. They didn't welcome us, didn't bother to explain anything to us and when we had a question, they treated us like we were complete idiots. The meals for the room service are quite poorly too. Some were happy enough with the pizza but some also had the Ravioli and they were awful. It was such a small portion for 10 euros and all those ingredients used, just don't work together. It was too bad to finish the meal. Would not recommend! However, all in all those are small things that can be ignored and we were happy with the price for the stay and the overall experience.
Dear Ms. Freiheit, Thank you for sharing your experience with us. I am sorry to read that you did not have enough facilities for 5 guests in your apartment. We would very gladly have provided additional plates, cups, cutlery etc. for you had you advised us of the problem while you were staying. I have shared your feedback with the Accommodation Management team to ensure that this problem is rectified. Again my sincerest apology that you did not receive a warm friendly welcome when you visited the Leisure Club. Again I have shared your feedback with the Leisure Club Manager, so that he can address this service breakdown with the Team. I am also very disappointed to read of your dis-satisfaction with your room service dining experience. I have spoken to our Head Chef regarding your feedback, particularly on the Ravioli. We would usually receive very positive comments on this dish. We are very grateful to have received your feedback and for the opportunity to address your comments to ensure they do not happen again. It was great the hear that you were happy with your overall experience. Thank you for staying with us and we hope that you will consider returning to us should you visit Galway again. Kindest regards, Louise Pettit Guest Relations Manager
We had a lovely stay in the hotel for 3 nights over St Patrick's weekend! The breakfast buffet had a great selection, especially the fresh pancakes with nutella and peanut butter! We had dinner in the bar one night and pizza's another night, both were lovely! Hotel and room in general was very clean, leisure complex is very good too! Overall, great stay, lovely hotel and we'll definitely be back!
Dear Ms. Burns, Thank you so much for your lovely review of the Hotel following your recent visit. I was delighted to read that you enjoyed so many aspects of your visit and that you will be returning to us on your next visit to Galway. We appreciate that you took the time to share your experience. Kindest regards, Louise Pettit Guest Relations Manager
I was so impressed with the hotel. We were there with two young children and we all loved it. The room was ideal, the pool was great and we had a lovely dinner and breakfast there. We will definitely be back. Perfect for families.
Dear Ms. Redden, It was wonderful to read that you and your family enjoyed your visit to us. Thank you for taking the time to share your experience. Thank you for staying with us and we are delighted that you will definitely be back to us. Kindest regards, Louise Pettit Guest Relations Manager
Absolutoly wonderful time lovely staff very helpful kind. rooms lovely and clean , pool was great kids loved it, food in resteruant was delicious . Thankyou we will visit again
Dear Ms. Marrinan, Thank you so much for taking the time to respond to our request for feedback. We are delighted to read how happy you were with your overall experience, especially with the service provided by our Team. Thank you for staying with us and we look forward to looking after you again on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager
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