The Connacht Hotel

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  • Hotel guest

    18-Sep-2020

    reception staff fab,apartment windows and oven tray absolutely filthy,room very drab no cushions etc, curtains in main room falling down over all a very poor experience

    • Hotel response

      Dear Mandy, I am so very sorry that we fell so short of our usually very high standards of cleaning and room presentation and I have addressed your feedback with the Accommodation Management Team as this should not have happened. It was necessary to take items such as cushions and throws out of rooms in order to adhere to Covid 19 Restrictions and best practice, so I am sorry that this also impacted on your recent stay with us. I hope that you will consider staying with us again I wish to assure you that these very unfortunate service breakdowns in our housekeeping department would be the exception and not the rule. If you wish to contact me directly should you wish to return to us please allow me to assist you personally. Kindest regards, Louise Pettit Guest Relations Manager lpettit@theconnacht.ie

  • Josephine Dunlop

    16-Sep-2020

    We stayed in a 1 bedroom apartment. The apartment was fabulous. Very well equipped, everything we needed for our week stay. Highly recommend them. Staff were all covid friendly and felt save in the hotel. The staff were so helpful and always smiling. We had dinner a couple of nights, the food was fabulous. I would diffidently choose to stay again in The Connaght Hotel again.

    • Hotel response

      Dear Josephine, We appreciate your feedback and thank you for sharing your very positive experience. Thank you for choosing to stay with us and we look forward to welcoming you back. Kindest regards, Louise Pettit Guest Relations Manager

  • Hotel guest

    16-Sep-2020

    All the staff were so lovely in these testing times.

    • Hotel response

      Dear Vanessa, We appreciate your feedback and thank you for sharing your very positive experience. Thank you for choosing to stay with us and we look forward to welcoming you back. Kindest regards, Louise Pettit Guest Relations Manager

  • Hotel guest

    15-Sep-2020

    We stayed in one of the apartments for 2 nights. We were 3 adults and a baby. I honestly can not praise the staff highly enough. They were all so polite and helpful. The facilities were everything that we needed and the room/rooms were fabulous. We will definitely be staying here again and would highly recommend it.

    • Hotel response

      Dear Hannah, We appreciate your feedback and thank you for sharing your very positive experience. Thank you for choosing to stay with us and we look forward to welcoming you back. Kindest regards, Louise Pettit Guest Relations Manager

  • Barry Murphy

    14-Sep-2020

    Stay was perfect, no problems. COVID-19 measures were very well laid out and easy to follow.

    • Hotel response

      Dear Barry, We appreciate your feedback and thank you for sharing your enjoyable experience. Thank you for choosing to stay with us and we look forward to welcoming you back. Kindest regards, Louise Pettit Guest Relations Manager