The Connacht Hotel

Menu

  • Patricia Somers

    11-Feb-2020

    I arrived late on Wednesday evening, around 11:45 and after a long day and 3 hour drive I was first greeted by a friendly receptionist. It's a big hotel and my tired brain had misunderstood the directions to my room, found myself in the bar, I asked the barstaff which way I should go, one of the barman did not just show me where to go but took my case from me, asked me to follow him and brought it to my room. He didn't need to do this, they were clearing up getting ready to go home. This summed up the staff that I met over my 3 days, friendly, down to earth and genuine. I used the hotel as a base for an event I was in Galway for so I didn't spend a huge amount of time there, but when I did, it was the friendliness of the staff that would make me consider coming back?

    • Hotel response

      Dear Patricia, Thank you for taking the time to share your very positive experience. I am very happy that you enjoyed many aspects of your visit. It was particularly lovely to read that you were so impressed with the service you received from our Team during your stay. We are very proud of the care and genuine helpfulness of our Team, so it was lovely to hear that you were so well looked after by our Bar Team on your arrival. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the near future. Kindest regards, Louise Pettit, Guest Relations Manager

  • William Loughnane

    25-Jan-2020

    It is my third time staying with the Connacht hotel I love it & is a great location away from the city & near the cinema. The staff were friendly, very clean & tidy room. The restaurant is lovely with it’s great choice of menu & the swimming pool is great. Definitely will stay again

    • Hotel response

      Dear William, Thank you for your lovely feedback and for continuing to stay with us. I am delighted that you had such a positive experience and that you will definitely return to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

  • Hotel guest

    24-Jan-2020

    My recent stay at the Connacht was most enjoyable as were all my many stays there over the past three years.All the staff are extremely friendly,helpful,kind and efficient.The refurbishment is fantastic.Every success in the years ahead.

    • Hotel response

      Dear Mary, Thanks so much for your lovely comments and for continuing to return to visit us. I am delighted that you are happy with our refurbishment as we are so happy ourselves and excited to share it with all our returning visitors and new customers. It is always lovely to hear that our Team are provided a warm and friendly service to our Guests. Looking forward to welcoming you back to us again on your next trip to Galway. Kindest regards, Louise Pettit Guest Relations Manager

  • Lesley Lawson

    8-Jan-2020

    We enjoyed our stay and everyone was very helpful and friendly. Will stay here again if we are in the area! Thank you

    • Hotel response

      Dear Lesley, Thank you for your feedback. I am delighted that you enjoyed your visit with us. It is great to read that you would stay with us again based on your positive experience. Thank you for staying and we look forward to welcoming you back to us again. Happy New Year. Louise Pettit Guest Relations Manager

  • Gerry McCormack

    7-Jan-2020

    Enjoyed our stay very much. Great for kids and adults. Excellent staff

    • Hotel response

      Dear Gerry, Thank you for your feedback. I am delighted that you and your family enjoyed your visit with us. It is wonderful to read that you found our Team "excellent" during your stay. Thank you for staying and we look forward to welcoming you and your family back to us again. Happy New Year. Louise Pettit Guest Relations Manager