Accessibility Statement

The Connacht Hotel, part of The Connacht Hospitality Group (CHGL), is committed to ensuring digital accessibility for all users. As a hospitality group, we are actively working toward full compliance with European accessibility standards and best practices. We recognise the importance of creating inclusive online experiences and are taking meaningful steps across all CHGL properties to meet the needs of users with diverse abilities.

Measures to Support Accessibility

To support accessibility, we have taken the following measures:

• Incorporated accessibility guidelines into our website design and development processes.
• Strive to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
• Conduct periodic accessibility reviews and remediate identified issues.
• Train content managers and developers on inclusive digital practices.

Accessibility Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are designed to make digital content more usable and accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Known Accessibility Limitations

We are aware of some current areas for improvement:

• Some images may not yet have meaningful alternative text.
• Background image contrast may need enhancement for some text overlays.
• Keyboard navigation and visible focus indicators are still being improved.
• We are working actively to resolve these and appreciate your patience as we improve.

Feedback and Contact

We welcome feedback on the accessibility of this website. If you encounter any barriers or require content in an alternative format, please contact us:

Accessibility Contact
Email: a11y@chgl.ie

We aim to respond to all accessibility-related queries within 5 business days.

Enforcement Procedure

If you are dissatisfied with our response, you may contact Ireland’s national authority:

National Disability Authority (NDA)
Website: nda.ie
Email: accessibility@nda.ie

Statement Prepared

This statement was prepared on: 20 June 2025
It will be reviewed and updated regularly as accessibility improvements are made.